Table of Contents
VIAHART.com's Shipping Policies
- COVID19: Please allow for additional time for delivery during this crisis. We are shipping daily, but shipping out and carrier delivery time may be delayed.
- Shipping is free for all domestic orders over $25.
- We only ship to the continental United States. No Hawaii, Alaska, or military.
- Economy | $2.99/Order | 1-4 Business Days | Ships from Texas | Orders over $25 Get FREE Economy Shipping!
- For small items, fast shipping may be cheaper at the VIAHART store on amazon.com
VIAHART.com's Return & Refund Policies
- At VIAHART, customer satisfaction is highly important to us, so please review the below policy for the condition that is applicable you. Returns must be filed within 35 days of receiving the item.
- If your item arrived later than the expected delivery date, we will pay for the return shipping, as well as issue a full refund + 10% off your next order.
- If your product has a defect, send us a clear picture to 904-414-4094 or in an email and we will refund you 100% of your order without a return.
- If you want to return the item, we will provide free return shipping and a full refund once the item arrives at our warehouse and is in good condition.
VIAHART.com's Review Policies
- We do not censor negative reviews, and we do not create fake positive ones. We manufacture the products we sell and negative reviews are great customer feedback we can use to improve our products.
VIAHART.com's Sales Tax Policies
- All prices already include sales tax!
VIAHART.com's Price Match Guarantee
- If you find a current lower price on an identical, in-stock item from any seller of VIAHART merchandise, we will match the price and beat it by 10%.
VIAHART.com's Payment, Checkout, & Security
- The checkout process at VIAHART.com has been authenticated and verified by GeoTrust and is secure sockets layer (SSL) encrypted, so rest assured that your credit card and personal information are safe.
- Orders are processed by best-in-class credit card processors, Paypal and Stripe.
Terms & Conditions of Wholesale Purchases
- Free shipping to the continental United States.
- We offer a 5% discount for orders over $100, a 10% discount for orders over $200, and a 15% discount for orders over $300.
- Please note that we prohibit the reselling of our merchandise on Amazon.com. We will not ship orders made by known Amazon.com resellers and reserve the right to charge said resellers a penalty of $50 per UPC ordered. Sorry the inconvenience and thank you for your cooperation!
VIAHART was founded in 2010 with a big idea and a single product. Today, we design and manufacture hundreds of different toys and sporting goods. We are headquartered in Texas from where we ship many products in addition to Amazon fulfillment centers. Our products are manufactured in China, Vietnam, and Cambodia under our strict supervision. If you have a question or if there's any way we can help, please contact us!